Terms and Conditions for TentacleLoom.com

Last updated: 31/03/25

Welcome to TentacleLoom.com (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By using TentacleLoom.com, you agree to be bound by these Terms, as well as any other policies or guidelines we may post on the website. We reserve the right to modify these Terms at any time, and any changes will be effective immediately upon posting. You are responsible for reviewing these Terms periodically to stay informed of any updates.

2. User Account

To make purchases on TentacleLoom.com, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account details updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Product Information and Availability

We strive to provide accurate and up-to-date information about the products listed on our website. However, we do not warrant that the descriptions, images, or other content are error-free. Availability of products is subject to change, and we reserve the right to discontinue or modify any product without notice.

4. Orders and Payments

When you place an order through TentacleLoom.com, you agree to pay the total price of the order, including shipping and handling charges, taxes, and any other applicable fees. All payments must be made in full at the time of purchase. We accept payment via credit cards, debit cards, and other payment methods as indicated on our website.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. If we cancel your order, we will notify you and issue a refund for the amount paid.

5. Shipping and Delivery

We offer various shipping options, and the delivery times and costs depend on your location and the shipping method selected. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs processing.

Risk of loss and title for items purchased from TentacleLoom.com pass to you upon delivery to the carrier.

6. Returns and Refunds

Refer to our Refunds and Return Policy.

7. Intellectual Property

All content on TentacleLoom.com, including text, images, logos, graphics, videos, and software, is the property of TentacleLoom.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the site without prior written permission.

8. Privacy Policy

Your use of TentacleLoom.com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy to understand how we handle your data.

9. Prohibited Activities

You agree not to:

  • Use the website for any illegal or unauthorized purpose.

  • Violate any laws or regulations in your jurisdiction.

  • Impersonate any person or entity or misrepresent your affiliation with any individual or entity.

  • Interfere with the operation of the website or use it in a way that disrupts the services we provide.

10. Limitation of Liability

To the fullest extent permitted by law, TentacleLoom.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from the website. Our total liability will not exceed the total amount you paid for the product or service that gave rise to the claim.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of the United Kingdom.

12. Dispute Resolution

Any disputes or claims related to these Terms or your use of the website will be resolved through binding arbitration in accordance with the rules of  London Court of International Arbitration (LCIA). You agree to waive any right to a trial by jury or class action.

13. Indemnification

You agree to indemnify, defend, and hold harmless TentacleLoom.com, its affiliates, officers, employees, agents, and licensors from any claims, losses, liabilities, expenses, damages, or costs (including legal fees) arising out of your use of the website or any violation of these Terms.

14. Force Majeure

We will not be held liable for any delay or failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, or other unforeseen events.

15. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

TentacleLoom.com

Email: Maxstephenson@tentacleloom.com